General Questions

Common questions about our services and process

Ralph works on all makes and models of cars, trucks, and SUVs. Whether you drive a domestic vehicle like Ford, Chevy, or Dodge, or an import like Toyota, Honda, BMW, or Mercedes, your vehicle is in expert hands. Ralph has extensive experience with both modern vehicles featuring advanced safety systems and classic cars.

Repair times vary depending on the extent of the damage. Minor repairs like small dents or scratches can often be completed in 1-2 days. More extensive collision repairs typically take 3-7 days. During your free estimate, Ralph will provide a realistic timeline for your specific repair and keep you updated throughout the process.

Absolutely! Ralph provides free, no-obligation estimates for all repairs. Simply bring your vehicle by the shop or give us a call to schedule a convenient time. Ralph will personally inspect the damage and provide a detailed, honest assessment with transparent pricing—no hidden fees or surprises.

Campbell's Collision Repair is open Monday through Friday from 8 AM to 5 PM, and Saturday from 9 AM to 12 PM. We're closed on Sundays. Feel free to call (317) 418-8509 during business hours or submit a request through our website anytime.

We're conveniently located at 1055 W 25th St, Indianapolis, IN 46208. The shop is easily accessible from downtown Indianapolis and surrounding neighborhoods. Look for the Campbell's Collision Repair sign—we have plenty of parking available for drop-offs and estimates.

Repairs & Quality

Questions about repair quality and craftsmanship

Ralph offers both OEM (Original Equipment Manufacturer) and quality aftermarket parts. OEM parts are identical to what came on your vehicle from the factory, while aftermarket parts can offer cost savings. Ralph will discuss the options with you and always recommend what's best for your vehicle and budget—never cutting corners on quality.

Ralph uses advanced computerized color-matching technology to ensure an exact match to your vehicle's original paint. This accounts for factory color variations and any fading that may have occurred over time. The result is a seamless, invisible repair that looks like it came straight from the factory.

Yes! Ralph stands behind every repair with confidence. All workmanship is guaranteed, and if you ever have any concerns after your repair, simply bring your vehicle back and Ralph will make it right. Quality and customer satisfaction are the foundation of Campbell's Collision Repair.

Modern vehicles are equipped with Advanced Driver Assistance Systems (ADAS) including cameras, radar, and sensors. Ralph is experienced in sensor-safe repairs and ensures all safety systems are properly protected and recalibrated after repairs. Your vehicle's safety features will work exactly as intended when you drive away.

Sometimes! Insurance companies may declare a vehicle "totaled" based on repair costs versus the car's value. However, if you love your vehicle or it has sentimental value, Ralph can often perform quality repairs at a fair price. Bring it by for a free assessment—Ralph will give you an honest opinion on whether the repair makes sense.

Frequently Asked Questions

General Questions

Repairs & Quality

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